Shipping policy

Last updated: 20 October 2026

Where we deliver

We deliver in Hyderabad and Delhi NCR only, to selected pin codes within reach of our two cold rooms. Enter your pin code at checkout: if we can deliver to it, you will see the delivery option; if you see "no delivery available", we do not serve that address yet.

Delhi pin codes currently served: 110070 (Vasant Kunj), 110067 (Munirka, JNU), 110029 (Safdarjung Enclave, AIIMS), 110048 (Greater Kailash I), 110049 (Greater Kailash II), 110019 (Kalkaji), 110065 (East of Kailash), 110024 (Lajpat Nagar), 110076 (Sarita Vihar), 110025 (New Friends Colony), 110020 (Okhla), 110044 (Badarpur, Tughlakabad). Hyderabad pin codes currently served: 500089 (Manikonda, Lanco Hills), 500075 (Nanakramguda, Financial District), 500032 (Gachibowli), 500008 (Toli Chowki, Shaikpet), 500081 (Madhapur, HITEC City), 500084 (Kondapur), 500033 (Jubilee Hills), 500034 (Banjara Hills). Checkout always has the current list.

Delivery charges

Delivery is free on every order. There are no minimum order values and no hidden charges. The price you see is the MRP inclusive of all taxes, less any discount applied at checkout.

Delivery time

Orders are delivered within 1 to 3 days of being placed. We dispatch from our Hyderabad kitchen (Lanco Hills, Manikonda) and our Delhi hub (Saidulajab, Sainik Farm). You will receive an email when your order is on its way, and our rider will call before arriving.

Cold-chain packaging

Every tub travels chilled in insulated packaging with ice packs and is handed over cold. Please refrigerate it as soon as it arrives. Guacamole should be kept at 0 to 4 °C and eaten by the best-before date printed on the pack; once opened, finish it within the time shown on the pack.

On the day

Please make sure someone is available at the delivery address and that the phone number on the order is reachable. If the first attempt fails, the rider will make one re-attempt within the delivery window. See our Refund policy for what happens if the order cannot be handed over.

Problems with a delivery

If the order arrives damaged, wrong, or late, tell us within 2 hours of delivery at support@avoculture.com or +91 90639 99691 and we will replace it or refund you in full. Details are in our Refund policy.

How to reach us

Seshasri Agro Estates Private Limited (trading as Avoculture)
H.No. 7-1-276/B/29/A, Renuka Nagar, Balkampet, Hyderabad, Telangana 500018, India
Customer care: support@avoculture.com · +91 90639 99691