Terms of service

Last updated: 20 October 2026

These terms apply to every purchase made on avoculture.com and at our checkout on shop.avoculture.com. The seller is Seshasri Agro Estates Private Limited, a company incorporated in India, trading as Avoculture ("we", "us"). By placing an order you agree to these terms, our Shipping policy, Refund policy and Privacy policy.

Who can order

You must be 18 or older to place an order, and you must give us an accurate delivery address and a phone number that is reachable on delivery day. We deliver only to the areas listed in our Shipping policy.

Prices and taxes

All prices are in Indian Rupees and are the Maximum Retail Price inclusive of all taxes, as printed on the pack. Discounts are applied at checkout and shown on your order summary before you pay. Delivery is free. If we ever list a price incorrectly, we will contact you before dispatch and you may cancel for a full refund.

Orders and acceptance

Your order is an offer to buy. We accept it when we dispatch the product and send you the dispatch email; until then we may decline or cancel an order, for example if the product is unavailable, the address is outside our delivery area, or we suspect fraud. If we cancel, anything you have paid is refunded in full.

Payment

Payment is taken at checkout through our payment gateway partner. We never see or store your card, UPI or bank details. Payment options available to you are shown at checkout.

The product

Avoculture guacamole is a chilled, perishable food. Ingredients, allergens, net quantity, best-before date, storage instructions and the manufacturer's details are printed on the pack; please read the label before eating. If you have a food allergy, check the ingredient list on the pack, and contact us at support@avoculture.com if you have a question before ordering. Product images on the site are for illustration; the food is handmade and will vary slightly.

Delivery, returns and refunds

Delivery windows, cold-chain handling and failed-delivery rules are in our Shipping policy. Because the product is perishable it cannot be returned, but you are entitled to a replacement or full refund for product that arrives damaged, wrong, missing or late, as set out in our Refund policy.

Free-cup programme

If you sign in with your mobile number, every 10 cups of guacamole you buy earns you one free cup. Cups count from orders placed after you create your account, once the order is paid, whether they come in one order or several. Cancelled orders and refunded cups do not count. When you have earned a free cup, it is taken off your next order automatically while you are signed in; the free cup itself does not count toward the next one. Free cups have no cash value and cannot be transferred or exchanged. We may change or end the programme with notice on this page; cups you have already earned will still be honoured.

Your use of the site

The Avoculture name, logo, packaging design, photographs and text are our property or used under licence and may not be copied or reused without written permission. You agree not to misuse the site, interfere with its operation, or place fraudulent orders.

Liability

We are responsible for supplying product that matches its description and is safe to eat when delivered and stored as instructed. To the extent permitted by Indian law, our liability for any order is limited to the amount you paid for it. Nothing in these terms limits liability that cannot be excluded under the Consumer Protection Act, 2019 or any other applicable law.

Governing law

These terms are governed by the laws of India. Courts and consumer forums in Hyderabad, Telangana have jurisdiction, without prejudice to your right to approach the consumer forum of your own district under the Consumer Protection Act, 2019.

Changes

We may update these terms from time to time. The version in force when you place an order applies to that order.

How to reach us

Seshasri Agro Estates Private Limited (trading as Avoculture)
H.No. 7-1-276/B/29/A, Renuka Nagar, Balkampet, Hyderabad, Telangana 500018, India
Customer care: support@avoculture.com · +91 90639 99691